USE OF SIMULATION IN SERVICE INDUSTRIES
Simulation software in Service Industry What is Simulation ? A simulation imitates the operation of real world processes or systems with the use of models. The model represents the key behaviors and characteristics of the selected process or system while the simulation represents how the model evolves under different conditions over time. Simulation are usually computer-based, using a software-generated model to provide support for the decisions of managers and engineers as well as for training purposes. Simulation techniques aid understanding and experimentation, as the models are both visual and interactive. Simulation systems include discrete event simula tion, process simulation and dynamic simulation. Businesses may use all of these systems across different levels of the organization. Advantages of Simulation There are a range of advantages to be gained through the use of simulation, including: Less Financial risk Exact repeated testing Examine long term impacts G...